Import error

Summary: This is a procedure for handling an instance record which cannot be used because the link with its SRS record has been severed. No import job will successfully update the record.

Catalogers have found instances where the link between SRS and instance has been severed. These are implicated in the November/December 2022 project in which records were mistakenly deleted and have been restored by Ebsco. But the links between SRS and Instance cannot be restored, so the instances themselves are unusable. No import job will work to update the instance.

Identifying a record involved

• Any import job will fail. You may get the error message like "Record discarded" or "No record"

• “View source” and “Edit MARC bibliographic record” options will both be greyed out and unavailable on the Instance actions menu

• The instance record will have been loaded on 12/2 by admin

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What to do

• Bring in a new instance record for your piece, without overlaying
• Relink the order to the new instance
  
  • Navigate to the POL in the Orders app
  • Actions > Change instance connection
  • Input HRID of new instance (or search in another way)
  • Click on new instance and Confirm
• Edit the old instance (Actions > Edit instance)
  • Mark the Suppress from discovery box
  • Add the Statistical code: Catman – DELETE

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