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31-18 (AGENDA)
Present: Joshua, Don, Autumn, Dao, Kay, Ranti, Lisa S., Lee, Lisa R., Brooke, Don T.
Regrets:
Agenda
- Approval of 10-1724-18 minutes.
- Can we stop protecting the 001 field now that the test database is up?
- What belongs in a Service Level Agreement for Sierra? Dao will share what we have compiled and other documents.
- All-TS staff meeting needed?
- Who does what? Minutes
- Review the list for an SLA started by Dao https://docs.google.com/spreadsheetsdocument/d/1vD4XF84DLm4X33N28G-1SnC1ROvnljEYOzngRnxRydq3SuqyLLwMbdqcMOH-xos/edit?usp=sharing
- Who Does What document https://docs.google.com/spreadsheets/d/1vD4XF84DLm4X33N28G-HBXfMONtsxEbIw7znXKk3cB8/edit?usp=sharing
- Update on the remaining re-indexing issues(will be moved to next week if we waited too long to get a reply from III)
Action items
- Action 1
- Action 2
- Action 3
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- Decision 1
- Decision 2
- Decision 3
10-24-18
Present: Joshua (notes), Don, Dao, Kay, Ranti, Lisa S., Lee, Lisa R.
Regrets: Autumn, Brooke, Don T.
Agenda
- Approval of 10-17-18 minutes.
- Done
- Can we stop protecting the 001 field now that the test database is up?
- 001 was being protected to prevent control numbers of records from being accidentally overlaid while we were without the test server for retrospective lookup
- A matter of weighing the time of one-by-one manual deletion as records are exported vs. fixing accidental overlays with a test server available
- Decision: when test server is up and running, we will stop protecting 001
- What belongs in a Service Level Agreement for Sierra? Dao will share what we have compiled and other documents.
- Discussion of ideas to pass to Shawn for prospective inclusion in Service Level Agreement (SLA) with ITS.
- Ideas discussed included:
- Expected turnaround time for requests / incidents
- How to escalate tickets
- Preserving system of using Sysdocs and access to in-building IT colleagues
- Service expectations for library-specific applications (or, ensuring ability to manage these independently)
- Limitations of scope: for example, preserving our ability to contact vendor directly
- All-TS staff meeting needed?
- Discussed potential need. None planned at this time.
- Who does what? https://docs.google.com/spreadsheets/d/1vD4XF84DLm4X33N28G-HBXfMONtsxEbIw7znXKk3cB8/edit?usp=sharing
- Ongoing
Decisions
- When test server is up and running, we will stop protecting 001 field
10-17-18
Present: Joshua, Don, Dao, Kay, Ranti, Lisa S., Lee (notes), Lisa R.
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